Returns & Exchanges
Bianca Spender offers a seamless return process for items in original condition with tags attached within 14 days of receipt. We are committed to ensuring your complete satisfaction with our signature tailoring and elegant designs.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in unworn condition.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
Refund Processing
Once our quality control team receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing